Terms of Service

Terms of Service

Last updated: 31.10.23

Welcome to MoonShop! Please read these Terms of Service (the "Agreement") carefully before using our website and services.

By accessing or using the MoonShop website (the "Site") or any of our products or services, you agree to comply with and be bound by this Agreement. If you do not agree to these terms, please do not use our services.

Use of the Website and Services

Acceptance of Terms: By using the Site and our services, you accept this Agreement in full. If you disagree with any part of these terms, you must not use our services or products.

Age Requirement: You must be of legal age in your jurisdiction to use our services. If you are a minor, you must have parental permission.

Compliance: You agree to use our services only for lawful purposes and not for any illegal or unauthorized activities.

Accuracy of Information: You must provide accurate, current, and complete information when using our services.

Unauthorized Access: You will not access the Site or our services through automated or non-human means, attempt to interfere with the operation of the Site, or use the services for purposes they were not intended.

User Responsibilities

Product Compatibility: When purchasing our products, you must ensure they are compatible with your computer or system. Failure to read compatibility requirements does not entitle you to a refund.

Responsibility: You are responsible for your account and all activities conducted through it.

Access Denial

MoonShop reserves the right to deny access to the website and products for the following reasons:

Chargeback or Dispute: Opening a dispute or performing a chargeback through our payment services.

Misuse of Account: Tampering with our software or using it for unintended purposes.

Abuse or Misconduct: Engaging in abusive or inappropriate behavior.

Community Guidelines: Violating our community guidelines.

Working for Opposing Entity: Working for an anti-cheat company or any entity opposing MoonShop.

Customer Support

Hours: Our customer support is available 24/7. Support requests are processed within 24 hours, except in unforeseen circumstances. Purchases and Payments

Billing Information: You must provide accurate billing and account information for purchases. You agree to pay all charges associated with your purchases.

Refunds: We reserve the right to deny refunds. We do not offer refunds for used digital goods.

Cancellation

You can cancel your order if the goods or services have not been delivered.

End-User License Agreement

Please read and accept our End-User License Agreement ("EULA") for the use of our software.

Guidelines for Reviews

You may leave reviews on our site, but they must adhere to our guidelines.

Third-Party Websites and Content

We are not responsible for third-party websites or content linked through our site.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.

Disclaimer

We provide our website and products "as is." We make no warranties regarding accuracy or reliability.

Limits of Our Policy

Our policy covers only data collected and handled by MoonShop. We are not responsible for third-party privacy practices.

Changes to this Policy

We may update this policy. Your continued use of our services after changes is considered acceptance.

Your Rights and Responsibilities

You have rights to know how your data is used and can request corrections or deletion. Contact us with any concerns.

Thank you for choosing MoonShop!